1. Data We Collect

We may collect the following types of personal information when you visit our website, complete forms, or communicate with us:

Name and surname, Business name, Phone number, Email address, IP address and cookies (via Google Analytics and remarketing tools), Communication content (emails, WhatsApp, SMS), Payment-related data (processed securely through Stripe, not stored on our servers)

2. How We Use Your Data

We use your personal data for the following purposes:

- To provide and deliver our products and services

- To respond to inquiries and customer support requests

- To send marketing communications (newsletter, promotions, product updates) with your consent

- To conduct remarketing and advertising campaigns

- To improve our website and services (analytics, performance tracking)

- To comply with legal obligations

3. Legal Basis for Processing (GDPR)

Our processing of personal data is based on:

- Consent (marketing emails, newsletters, remarketing)

- Contractual necessity (when providing services you requested)

- Legitimate interest (business communication with prospects/clients, analytics, fraud prevention)

- Legal obligation (invoicing, accounting, compliance with applicable laws)

4. Data Sharing and Third-Party Processors

We may share your data with trusted third-party service providers that help us operate our business:

GoHighLevel (CRM, marketing automation)

Google Analytics & Google Ads (analytics, remarketing)

Zapier & Make (automation)

Stripe (payment processing)

Google Workspace (email, file storage)

CDmon (website hosting provider)

WhatsApp Business API (Meta) (business messaging)

All processors are contractually required to handle your data securely and in compliance with GDPR and other applicable laws.

5. International Data Transfers

As Avantiia is based in Spain but serves clients globally (including the US and Canada), your data may be transferred outside the European Economic Area (EEA).
Where such transfers occur, we ensure appropriate safeguards (e.g., EU Standard Contractual Clauses).

6. Marketing Communications

- You will only receive marketing emails/SMS/WhatsApp messages if you have opted in via our forms with checkboxes.

- Each message will include an unsubscribe/opt-out option.

- You can withdraw your consent at any time.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

- Analyze website traffic (Google Analytics)

- Deliver personalized ads (Google Ads, remarketing)

8. Your Rights (GDPR, CCPA, PIPEDA)

Depending on your location, you may have the right to:

- Access your personal data

- Request correction or deletion

- Withdraw consent at any time

- Object to processing for marketing

- Request data portability

- File a complaint with a supervisory authority

To exercise your rights, please contact us at: [email protected]

9. Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law.

10. Security

We apply appropriate technical and organizational measures (encryption, restricted access, secure hosting) to protect your data.

11. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

12. Contact

If you have questions about this Privacy Policy or your personal data, contact us:

Avantiia
Av. Ernest Lluch 35, 08302 Mataró, Spain
📧 Email: [email protected]